San-X Sumikko Gurashi Plush Toy Sato Store Manager San-X

Speedy Delivery and Professional Packaging

Our long-standing relationships with UPS FedEx DHL and other global carriers lets us offer an array of shipping services. Our warehouse staff is highly skilled and will pack your products according to our precise and exact specifications. Your products will be subjected to an extensive inspection and be safely packaged prior to being delivered. Every day, we deliver to thousands of customers across different countries. Our determination to be the largest online retailer in the world is shown by this. The warehouses are located situated in Europe in the same way as they are in USA.

Orders that include more than one item are assigned processing times according to each item.

We will thoroughly inspect all products before they are shipped. The majority of orders are shipped within 48 hours. The delivery estimate is between 3-7 days.

Returns

Due to the multiple parties involved, including the factory and the warehouse, we're unable to completely manage our stock. Actual stock levels may fluctuate at any moment. It's possible that the inventory could run out once your order has been placed.

Our policy lasts for thirty days. If you don't receive your item within the 30 days period, we're not able to provide the option of a refund or exchange.

In order to be eligible for a refund, your product must be unopened and in the same condition as when you received it. The item must be returned in its original packaging.